Tactical Technologies Inc. offers quick repair service and tune-ups on both
in warranty and out of warranty products that we manufacture.
If you think your equipment needs repair or just a check-up, please do the
following:
1.) Check out the "IS IT BROKE" page to get some tips on just what to
check for, before you decide that you MUST send the unit in for service.
2.) If it IS broke, fill out the "REPAIR FORM" page and then, print it out
to a hard copy.
Make sure you explain the problem you are having with the equipment in
detail.
Don't forget to include your return shipping address, as well as the billing
information including address, Purchase Order number, the name of the
individual who is fiscally responsible for paying the charges, or the
Visa/MasterCard information for payment.
3.) Wrap the product carefully for shipment. See the "SHIP TIPS" page
for instructions on how to ship equipment.
4.) Include the printed "REPAIR FORM" with your shipment.
5.) If the equipment is still under warranty, include with your shipment
a copy of the Warranty Form that you received when you purchased the
equipment.
6.) You do not need a return materials authorization number (RMA).
